Shop Terms and Conditions
:: Returns, Refunds, Exchanges, and Lost/Damaged Packages ::
If there is any reason you are unhappy with your purchase, please let us know as we always aim to offer you something you love and connect with. That said, we do not offer refunds, returns, or exchanges on any opened/used items. For exchanges and refunds on returns of unopened items in unused condition, buyer pays the cost of shipping both ways.
All items are insured and have tracking, so lost and damaged packages are rare. Items that arrive damaged from their journey are eligible for a full refund or exchange if you email us immediately and provide a picture of the damaged items. Lost packages will be replaced if available or refunded.
TRIBE de MAMA collects customer information in an effort to improve our customer’s experience, to communicate with our customers about our products, services and promotions, and to enhance and improve the performance and accuracy of our operations and website. We collect information such as your name, e-mail and postal address and credit card numbers, that you provide to us when you place an order or when you save your information with us. TRIBE de MAMA does not share information you provide to us. We may use your information collected online to process and fulfill your order. We also collect email addresses when you order from the site so that we can send you any necessary e-mail messages related to your order — such as an order confirmation notice. TRIBE de MAMA recognizes that it must maintain and use customer information responsibly.
We do not share credit card information with third parties except for the purpose of processing payment for products you've ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have contracted for their services to protect against fraud and the unauthorized use of credit and gift cards.
:: Terms of Service ::
Welcome to the TRIBEdeMAMA.com Web Site (the "Site"). TRIBEdeMAMA.com provides this Site as a service to its customers. Please review the following basic rules that govern your use of our Site (the "Agreement"). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.
Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to the terms. TRIBEdeMAMA.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the TRIBEdeMAMA.com web site following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this web site.
All of the content you see and hear on the TRIBEdeMAMA.com web site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by TRIBEdeMAMA.com, one of its affiliates or by third parties who have licensed their materials to TRIBEdeMAMA.com. The entire content of the TRIBEdeMAMA.com web site is copyrighted as a collective work under U.S. copyright laws, and coordination, arrangement and enhancement of the content.
The content of the TRIBEdeMAMA.com web site, and the site as a whole, are intended solely for the personal, noncommercial use by the users of our site. You may download, print or store selected portions of the content, provided you (1) only use these materials for your own personal, noncommercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice.
No right, title or interest in any content or materials is transferred to you as a result of any such activities. TRIBEdeMAMA.com reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this web site.
TRIBE de MAMA is a federally registered trademark. Except as noted above, you may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from TRIBEdeMAMA.com.
User Comments, Feedback, Postcards and Other Submissions
All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to TRIBEdeMAMA.com on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain TRIBEdeMAMA.com property. Such disclosure, submission or offer of any Comments shall constitute an assignment to TRIBEdeMAMA.com of all worldwide rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Thus, TRIBEdeMAMA.com will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. TRIBEdeMAMA.com is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.
You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.
We have done our best to display as accurately as possible the colors of the products shown on the TRIBEdeMAMA.com web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Correction of Errors and Inaccuracies
The information of the TRIBEdeMAMA.com web site may contain errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you.
In the event a TRIBEdeMAMA.com product is listed at an incorrect price due to typographical error or systems error, TRIBEdeMAMA.com rserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TRIBEdeMAMA.com reserves the right to refuse or cancel any orders, no matter if the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, TRIBEdeMAMA.com will issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your using the site/ or completing the shopping process. These terms and conditions, or any of them, may be terminated by TRIBEdeMAMA.com for any reason, without notice, at any time. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, will survive past any termination.
TRIBEdeMAMA.com may deliver notice to you by means of electronic mail or a general notice on the site.
Enforcement of Terms and Conditions
By using the TRIBEdeMAMA.com web site, you agree that your access of the TRIBEdeMAMA.com web site is subject to the above listed Terms and Conditions, as well as all applicable laws, as governed and interpreted pursuant to the laws of the United States of America.
Use of Site
TRIBEdeMAMA.com does not tolerate harrassment of any kind on this site, including but not limited to via email or by obscene or abusive language is strictly forbidden. Impersonation of others, including an TRIBEdeMAMA.com or other licensed employee, host, or representative as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through this site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organization.
You agree to indemnify, defend, and hold harmless TRIBEdeMAMA.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all damages, costs, losses, and expenses, including reasonable attorney's fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third Party Links
In an attempt to provide increased value to our visitors, TRIBEdeMAMA.com may choose various third-party web sites to link to from its own site. However, even if the third party is affiliated with TRIBEdeMAMA.com, TRIBEdeMAMA.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of TRIBEdeMAMA.com. TRIBEdeMAMA.com has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk.
Limitation of Liability
TRIBEdeMAMA.com will not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if TRIBEdeMAMA.com has been advised of the possibility of damages.